Vinted Members Voice Frustration Over Size Modifications
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.